A “call unit” is our basic unit of pricing. We use this instead of say, per minute or per call, etc. For example, one alert call may consume multiple call units depending on your geographic location, or for premium features we may offer in the future.
So a plan with 250 call units included, does not always mean you’ll actually get 250 alert calls. By selecting your country shown by the International Rate table, you’ll see a list of cell phone and landline exchanges, along with the number of call units consumed per alert call.
We have some amazing new features coming! Call Units mean you probably won’t have to change plans to use them. And have the flexibility to use features on a per call basis.
Posted in: PRTG Billing Accounts