Dashboard tracks individual call progress. For example, you’ll see if the initial Uncall is successful or if it fails because the line was busy or the caller didn’t answer the phone. You’ll see counters in the Dashboard that displays the number of times Uncall has attempted to call a specific number. To set redials, simply click the ADMIN tab to choose the maximum number of retries and the time interval between retries.
The Dashboard also displays the results of questions specified in Uncalls. For example, if your Uncall queries for “Yes” or “No” responses, the responses will be displayed in the Dashboard.
Posted in: Dashboard