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Faqs / Is Uncall HIPAA Compliant?

Uncall is an Internet company that’s not considered a “covered entity” and therefore not bound by HIPAA’s provisions. However we do have our own privacy and security policies. Using Uncall does not require the release of patient “medical” data, such as a patient’s medical records number, Social Security Number (SSN), home address or diagnosis code, etc. Since we do not require this type of data to be used, we don’t do anything special to secure such data beyond using SSL and secure data centers. Healthcare entities should never upload, enter web forms, or record by voice any private medical data while using Uncall.

Healthcare companies using Uncall should exercise their normal HIPPA policies. For example, don’t use Uncall to call a patient with an appointment reminder if you wouldn’t make that same call manually.

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