Uncall is a web service that enables automatic, automated phone calls. This is a special edition for PRTG Network Monitor users to quickly generate a custom API URL to copy and paste into their application's HTTP Notification setup. When the application trips the notification, a phone call is made immediately to phone numbers specified by the API URL.

No, not at all. In fact, that's exactly why Uncall was developed - to enable "the rest of us" to create automated phone call solutions to help with work and life. No messy tech stuff to figure out. There's no programming, no hardware/software to install, and no phone system to provision.

We provide unlimited support via email but we don't provide support over the phone. We do our best to respond to every email within a few hours of receiving it, and usually always within 24 hours.

We can provide integration with other products and welcome all such inquries. Feel free to suggest new features or improvements that will make our service work better for you. If there is something you need, please let us know and we'll examine it on a case-by-case basis. Our goal is to keep Uncall as simple and user-friendly as possible.

Yes, we are always looking for established software vendors to integrate Uncall as a feature or add-on. In doing so, our goal is to make our partners first class citizens of Uncall so we can help them serve their customers with seemless integration.

We accept online payments using VISA, MasterCard, or American Express. We do not accept checks, money orders or purchase orders.

Click on the Admin tab and select your option.

Monthly plans can be upgraded or downgraded to another monthly plan. With an upgrade, you get the new plan benefits immediately and your credit card will reflect the higher price on your next billing date. The same is true for monthly downgrades. In either case, there is no proration of fees or call minutes.

Your credit card will be charged at the overage rate for your Plan.

Sorry, we do not bill accounts. Payment at this time is by credit card only and must be received before services can be used.

An Uncall message is the term we use to describe the automated phone conversation. It's just words. Currently, a Text-To-Speech engine voice "speaks" your automated phone call message.

This special edition of Uncall comes with preset messages ready to use. There's a "Basic" message that simply alerts you that's something is wrong. And there's the "Data" message which speaks the sensor name, status, error message, etc. when a HTTP Notification is tripped. You just select which message you want as shown below.

A Data message will speak a different message for each Paessler Product whenever the HTTP Notification is tripped. For PRTG Network Monitor, the alert phone call will speak the following placeholder values: %status, %device, and %sensor.

It's common for sensors, servers, etc. to have names like TWP2345. Our Text-To-Speech(TTS) engine will speak most of these in a way that we expect and understand. But sometimes that will not the case, and so you add those names to KEYWORDS. Names placed in the KEYWORDS form field will be pronounced character by character. This way, any text can be understood as delivered by the TTS engine.

You can specify a single phone number, or multiple phone numbers in a Call List.

Yes. When specify the phone numbers to be called in a Call List, multiple alert recipients are called simultaneously. Also the Call List name is included as a parameter in the API Url so your HTTP Notification setup does not change because alert phone numbers are centrally managed within Uncall. By contrast, if you specify a single phone number, you'll have to re-generate your API Url again with the new number, then copy and paste it into the HTTP Notifications setup again.

There really is no need to because we have made it very easy to paste multiple names and numbers at once into the Call List form.

We have made very easy to do! Just fill out the form and click the Generate button. That's it!